Our Services
1.Your inquiry will be replied in within 24 hours
2.Well-trained and experienced staffs will easily catch your point in daily communication.
3.OEM & ODM Services available
4. Fast Shipping
Cautions
1. Avoid looking directly into the light from the led flashlight.
2. Do not disassembly or repair the led flashlight yourself.
3. Remove the battery if it is not in used for long a time and keep it in dry place.
4. Avoid operating the led flashlight or Leaving it in wet condition.
Company Information
Yiwu Torch Electronic Co., Ltd. Established in 2009. Specialized LED Flashlight, LED Headlamp, LED Keychain for indoor & outdoor lighting products.
With the joint efforts of experienced & unique innovative capability of design, manufacture & sales terms to support us to supply reliable quality, good service, quick delivery & resonable price!
FAQ
Q1.Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 100 pieces.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.